LAST ORDER DATES FOR CHRISTMAS
Please order by Sunday 22nd December for delivery in time for Christmas.
Delivery is free of charge if you spend over £125, otherwise a single charge of £6.50 per order is added to any single UK mainland address. In some circumstances delivery might be more expensive, in which case Tilley’s Wines reserves the right to adjust delivery charges accordingly. However, we will contact you in such event, and you will have the right to cancel the order.
WHO WILL DELIVER MY WINE ORDER?
Where possible Ivor and Annabelle like to jump in the car and hand deliver the wine as they like to meet the great people who are buying their wine. If it is not Ivor or Annabelle, it will be one of their small team or through our courier (we use DHL Parcel and UPS.
WILL I HAVE TO SIGN FOR MY WINE?
A signature is not required from the courier. If there is nobody in when the courier arrives they will leave a card for you to contact them to arrange re-delivery. If they haven’t been contacted within three days they will return the goods to us. We can then arrange for re-delivery but this will incur an additional delivery charge.
When you buy the wine online there is a comment box where you can add a note to tell us any special delivery instructions e.g. leave in garage if no one answers. We can then instruct our courier that a signature is not necessary.
Please note that we cannot deliver the wine to persons under 18 years of age.
WHEN WILL MY WINE BE DELIVERED?
We will dispatch your order so it arrives within 3 working days of monies having cleared and all effort is made to ensure that it arrives safely within this timescale. Usually, this is much quicker and most often wines are delivered the next working day.
WHERE DO WE DELIVER?
Delivery to the Scottish Highlands, Northern Ireland and UK Islands (e.g. Isle of Man) can be arranged. Please contact us for a quote before ordering as the checkout may give an incorrect price.